Southern Colorado | Always Watching Out For You

Build without pulling permits? Regional Building demands answers from owner of Wellness Walk-In Tubs 

COLORADO SPRINGS- Sean Welch, the owner of Wellness Walk-In Tubs is scheduled to appear in front of the Pikes Peak Regional Building Department’s licensing committee Wednesday.

His appearance comes less than a month after News 5 Investigates informed viewers about a criminal investigation into Welch’s company.

Wellness Walk-In Tubs, also known as The Wellness Construction Group, builds accessible showers, tubs and ramps for people with disabilities, but some customers say the company did sub par work and didn’t obtain appropriate electrical and plumbing permits prior to construction.

You can read and watch our original report here. 

Father Richard Muszynski told News 5 Investigates that Wellness Walk-In Tubs billed for electrical and plumbing permits that weren’t pulled during bathroom renovations for his terminally ill daughter with Aicardi Syndrome.

A third-party plumber found issues with the work, according to a separate invoice Muszynksi provided.

He claims Wellness Walk-In Tubs didn’t fulfill its contractual duties and left his daughter with an “unusable” tub.

Welch has denied all wrongdoing and says the complaints represent a small fraction of his clientele.

At the time our original story aired, Welch said he couldn’t comment on a specific customer’s issue because of privacy concerns.

The Better Business Bureau has removed the company’s “A+” rating as it investigates consumer complaints.

It’s unclear what, if any action Pikes Peak Regional Building Department’s licensing committee may take during Wednesday’s hearing.

This is a developing story and will be updated as new information is obtained.

Muszynksi says he plans to be at the hearing.

Eric Ross

Eric Ross

Eric Ross is the chief investigative reporter/executive producer at News 5. If you have a story idea or news tip, please send an email to eross@KOAA.com or call 719-228-6275.
Scroll to top
Skip to content