COLORADO SPRINGS — Southwest Airlines experienced issues with their computers for a second day causing problems for flights across the country. As of 1:50 p.m, the Federal Aviation Administration has lifted the temporary ground stop and the airline is starting the process of resuming full operations.
The airline released the following statement: "Southwest is in the process of resuming normal operations after a brief pause in our flight activity resulting from intermittent performance issues with our network connectivity Tuesday afternoon. Our Teams are working quickly to minimize flight disruptions and Customer impact. We appreciate our Customers’ patience as we work to get them to their destinations. We ask that travelers use Southwest.com [southwest.com] to check flight status or consult a Southwest Airlines Customer Service Agent at the airport for assistance with travel needs."
This afternoon, flights from Colorado Springs to Las Vegas, Dallas Love Field, Denver, Phoenix and Chicago are canceled for the day.
A representative of the airline told passengers their flight from Colorado Springs to Chicago Midway and Las Vegas are canceled for the day. Staff advised customers to be patient if they wanted to get their luggage, or allow them to hold onto it until "flights are active again." The representative said all systems were down.
Line of @SouthwestAir passengers at @COSAirport trying to get info after the airline reported another outage this afternoon.
— Spencer Humphrey (@SHumphreyTV) June 15, 2021
Right now the boards show all incoming and outgoing Southwest flights as canceled. @KOAA pic.twitter.com/T4CsFv1Ai9
Many flights involving Denver International Airport and destinations across the country are also impacted. The majority of flights are showing an updated departure or arrival time at Denver International Airport.
If you have more questions, Southwest's social media team is fairly responsive to inquiries using Twitter @SouthwestAir. Or you can reach their customer service representatives at 1-800-435-9792.
Check your flight status:
Colorado Springs Airport
Denver International Airport
On Monday, the airline said its third-party weather data provider experienced intermittent performance issues, which prevented the transmission of weather information. That information is required to safely operate its aircraft.
This story is developing and will be updated.
