Navy Federal Credit Union: Direct deposits ‘back to normal’

VIENNA, Va. – Navy Federal Credit Union said the problems involving delays with direct deposits in member accounts have been resolved.

A statement from a Navy Federal Credit Union spokesperson read:

“Some of our members began experiencing a delay in posting deposits. At this time, all deposits are back to normal. Members with account specific questions can visit a branch, call our contact center or use online and mobile banking.”

The credit union posted on its Facebook page Thursday morning that users were experiencing a “delay” involving direct deposits for members. It also said that its customer service line was not active while the problem occurred. Navy Federal still has not provided a reason for the shutdown of the phone line.

The credit union has two locations in Colorado Springs.