There’s a lot of confusion surrounding the difference between emotional support and service animals. News 5 Investigates reveals the questions you can legally ask to verify whether a pet is a true service animal. We also explain your rights and protections to live, work and travel with an animal.
From a pig to a peacock, you’ve probably seen or heard about the exotic pets people have tried to take on airplanes. Disability advocates say the problem is only getting worse with pet owners abusing laws meant to protect people with actual disabilities.
4th Judicial District Attorney Dan May says he stands by his decision not to file charges against squatters who took over a dead woman’s house, used her car and stole her belongings.
Colorado joins 14 other states with laws giving the public access to police department internal affairs records as Governor Polis signed HB19-1119 today. News5 Investigates breaks down what it means to you.
News 5 Investigates has spent weeks looking into claims of viewers who say a contractor promised to build them sheds, only to take off with their money never to be seen again. Hearing these stories individually, it was difficult for Pueblo Police to dedicate the resources to each case, but when we started connecting cases we found out these victims were dealing with the same person. Investigators say they believe serious crimes were committed.
The father of a terminally ill 7-year-old girl says he was sold false promises. Richard Muszynski hired Wellness Walk-In Tubs to install a custom-made accessible bathtub, but he claims the company left him with an unusable tub and fraudulently billed for services that weren’t done. His complaint led Colorado Springs police to open a criminal investigation.
A Colorado Springs man reached out to News 5 Investigates after he was promised a flashy vacation, only to buy a $21,000 stay-cation. Buying timeshares may sound like a great deal, but some customers now wish they could go back in time and invest their money elsewhere. Investigative Reporter Patrick Nelson uncovered the tactics the fraudsters are using to get rich.
News 5 Investigates confirmed Monday that Maria Zavala Salazar is no longer working at the Sprint store inside the Pueblo Mall after making fun of a customer on the Internet. Maria Zavala Salazar called a customer who received two incorrect bills an “old man” and “geezer”. Sprint Corporate and CCT Wireless, the company which manages the Sprint store in the mall have not responded to requests for comment.
A News 5 investigation found tens of thousands of callers are waiting more than a minute for a 9-1-1 call taker to answer the phone. Some callers are waiting more than five minutes. Colorado Springs Police Chief Vince Niski has revealed plans to hire an outside consultant to fix the troubled dispatch communications center.
A customer who received two incorrect bills from Sprint and then reportedly had his credit damaged is now being mocked on Facebook by a Sprint employee involved in the case.
News 5 Investigates has obtained a copy of the federal lawsuit filed in U.S. District Court this month against the City of Colorado Springs for violating the Americans with Disabilities Act.
Man says Sprint store damaged his credit for service he never had; News 5 Investigates steps in to help
A Cañon City man says the Sprint store inside the Pueblo Mall damaged his credit for a phone service he never had. After receiving threatening phone calls from a debt collection company, he called Chief Investigative Reporter Eric Ross for help.
News 5 Investigates confirmed Monday that Michael Travis Huber has an active arrest warrant out of Chaffee County for harassment.
The Colorado-based company HomeAdvisor says it conducts background checks on its network of reputable contractors, but the company has yet to fully explain how it “recommended” an unlicensed contractor with a lengthy criminal past.
Consumers in Southern Colorado lost millions of dollars in 2018 to scams, but you may be surprised at the age group most likely to fall victim to fraud. Impostor scams have become the most popular tactic for fraudsters after your money they pretend to be someone they’re not to gain your trust and ultimately your money.