More unhappy customers are coming forward alleging Wellness Walk-In Tubs did sub par work without proper permits. A local father with a terminally ill 7-year-old told the licensing board that poor plumbing work could have electrocuted his daughter.
The Fremont County Department of Human Services describes Melody Milam was as “predator” who used her relationship to profit off of an elderly man with dementia. DHS presented their evidence to law enforcement, but News 5 Investigates has received conflicting information about what happened to the case file after learning the case was not presented to the District Attorney’s Office for review.
Colorado DMV orders driver with alleged diabetic episode to install breathalyzer in car for two years
Melvin Thurber spent time in jail, temporarily lost his license and now has to drive with a breathalyzer for a crime he didn’t commit.
Build without pulling permits? Regional Building demands answers from owner of Wellness Walk-In Tubs
The owner of Wellness Walk-In Tubs is scheduled to appear in front of the Pikes Peak Regional Building Department’s licensing committee Wednesday following a customer-driven complaint.
Pueblo contractor Joe Pacheco was supposed to be sentenced this week for ripping off multiple homeowners, but the judge delayed his sentencing until next month. Pacheco pleaded guilty in March to felony theft charges after taking money for home renovation projects he didn’t complete.
There’s a lot of confusion surrounding the difference between emotional support and service animals. News 5 Investigates reveals the questions you can legally ask to verify whether a pet is a true service animal. We also explain your rights and protections to live, work and travel with an animal.
From a pig to a peacock, you’ve probably seen or heard about the exotic pets people have tried to take on airplanes. Disability advocates say the problem is only getting worse with pet owners abusing laws meant to protect people with actual disabilities.
The owner of a car wash near Hancock and Circle says he plans to offer a cash reward and free car washes for six months for information that leads to the arrest and conviction of two men responsible for stealing a coin-operated machine from his business.
4th Judicial District Attorney Dan May says he stands by his decision not to file charges against squatters who took over a dead woman’s house, used her car and stole her belongings.
The father of a terminally ill 7-year-old girl says he was sold false promises. Richard Muszynski hired Wellness Walk-In Tubs to install a custom-made accessible bathtub, but he claims the company left him with an unusable tub and fraudulently billed for services that weren’t done. His complaint led Colorado Springs police to open a criminal investigation.
News 5 Investigates confirmed Monday that Maria Zavala Salazar is no longer working at the Sprint store inside the Pueblo Mall after making fun of a customer on the Internet. Maria Zavala Salazar called a customer who received two incorrect bills an “old man” and “geezer”. Sprint Corporate and CCT Wireless, the company which manages the Sprint store in the mall have not responded to requests for comment.
A News 5 investigation found tens of thousands of callers are waiting more than a minute for a 9-1-1 call taker to answer the phone. Some callers are waiting more than five minutes. Colorado Springs Police Chief Vince Niski has revealed plans to hire an outside consultant to fix the troubled dispatch communications center.
A customer who received two incorrect bills from Sprint and then reportedly had his credit damaged is now being mocked on Facebook by a Sprint employee involved in the case.
News 5 Investigates has obtained a copy of the federal lawsuit filed in U.S. District Court this month against the City of Colorado Springs for violating the Americans with Disabilities Act.
Man says Sprint store damaged his credit for service he never had; News 5 Investigates steps in to help
A Cañon City man says the Sprint store inside the Pueblo Mall damaged his credit for a phone service he never had. After receiving threatening phone calls from a debt collection company, he called Chief Investigative Reporter Eric Ross for help.